If your door has been kicked in or a window smashed, we make the property safe and repair the damage. Calls are answered by a person 24 hours a day. On the call, we give you a clear, free quote before work starts and work out the arrival time from your postcode.
Call 020 4538 1390 now. You can also send us photos on WhatsApp so we can see the damage.
First call the police, then call us
Report the break-in to the police first. Ask for the crime reference number and retain it with your claim paperwork.
Then call us with the property postcode and tell us what has been damaged. We cover homes and commercial premises across London and the South East. We check your postcode against our coverage area while you are on the phone.
Do not worry about working out which trade you need. Tell us whether it is a smashed window, a door kicked in, a broken frame, a damaged lock or a forced shopfront.
We make the property safe now, then complete the repairs
Our first job is to secure the property. We provide emergency boarding up for windows, doors and shopfronts, and we secure damaged doors, frames and locks.
Boarding is the make-safe. Permanent repairs follow, so you are not left trying to arrange the next stage yourself.
We attend at any hour, including nights, weekends and bank holidays. Our fully equipped van is stocked with the boards and fixings needed to secure the opening.
What happens when you call
- Tell us the postcode. We confirm coverage and work out the arrival time.
- Describe the damage. Tell us what was forced, broken or left open.
- Get your quote. We give you a clear, free quote before any work starts.
- We attend and secure it. We make the property safe, then handle the permanent repairs.
We repair the damage left by forced entry
A break-in can damage more than the lock. We repair forced doors, broken frames and damaged locks. Read about our emergency door repair service if the entry point was a door.
We also handle smashed windows and damaged shopfront glass and frames. For shops, offices, restaurants and warehouses, we coordinate shopfront repairs around trading hours.
The work starts with what keeps the property secure. The permanent repair then deals with the door, frame, lock, glass or shopfront damaged during the break-in.
We provide the paperwork for your insurance claim
We supply an itemised invoice with before and after photographs to support your insurance claim.
Our insurance information page explains the documents we provide. Landlords, agents and asset managers can also use our commercial account service for itemised invoicing and documentation after each visit.
Why call Property First Response
We have over 10 years’ experience and more than 850 verified reviews. Across Checkatrade, 231 reviewers give us 9.93/10. Our MyBuilder score is 5/5 across 588 reviews, while 36 Yell ratings give us 4.9/5. Checkatrade lists us as a member.
Our team is DBS-checked and health and safety compliant, and we are fully insured. Ask us for a copy of our insurance certificate.
All work is guaranteed. Sealed units and glass carry the manufacturer’s warranty; workmanship guarantees are confirmed with your quote.
Burglary damage repair questions
Can you come during the night or at the weekend?
Yes. We attend at any hour, including nights, weekends and bank holidays. Call with the postcode and we will give you the arrival time.
Can you repair the damage as well as board it up?
Yes. We make the property safe first, then complete the permanent repairs. This includes damage to doors, frames, locks, windows and shopfronts.
What do I need for an insurance claim?
Report the burglary to the police and keep the crime reference number. We supply an itemised invoice with before and after photographs to support your claim.
Call now to secure the property
Call 020 4538 1390. A person will answer, take the postcode and damage details, then give you the quote and arrival time.
You can send photos on WhatsApp before or during the call.